Are you on the correct rate?
General Service Rate (code 11) or Small Power Rate (code 4):
For homes heated by natural gas furnaces or propane heaters that do not use heat pumps.
General Service with Space Heating Rate (code 12 or 14):
For homes that use 10 kilowatts or more of permanently installed electric heating, like a wall mounted electric radiant heater or electric heat pump.
Look for the appropriate rate code on your bill to indicate you are on this rate. Call to verify: Bobby Johnson, Dawson PPD Energy Services Specialist, 308-324-2386.