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We Want to Hear from You: Customer Satisfaction Survey

We Want to Hear from You: Customer Satisfaction Survey

To help us better understand your needs and shape our future strategic planning, we are conducting a customer satisfaction survey. This survey is being administered by a trusted third-party vendor. A sample of our customers will be randomly selected to participate....

Stay in the know

Stay connected by keeping your contact information up to date. Current contact information benefits you in multiple ways. Faster outage reporting and response. Timely alerts about planned outages and other important updates. Smoother customer service interactions....
Guest column: Overhead vs. underground power lines

Guest column: Overhead vs. underground power lines

Jeremy Kaiser Manager of Operations At Dawson PPD, we’re constantly working to improve our system and bring you reliable electricity. Part of that involves deciding between overhead and underground power lines. You might be curious about the pros and cons of...
When Dawson PPD employees are on your land

When Dawson PPD employees are on your land

Dawson Public Power District must maintain lines and equipment so that your lights stay on. In order to get this work done, line workers need access to Dawson PPD equipment. What does this mean? At times, Dawson PPD employees need to be on customer property to be near...
Between the lines: Seven ways Dawson PPD plans for adversity

Between the lines: Seven ways Dawson PPD plans for adversity

Gwen Kautz General Manager Running a rural electric distribution system like Dawson Public Power District requires facing various forms of adversity, from storms to equipment failures, financial impacts of inflation on supply chain constraints and misunderstood...
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