![Marsha Banzhaf, Manager of Customer Service Marsha Banzhaf, Manager of Customer Service](https://dawsonpower.com/wp-content/uploads/2022/01/Marsha-Banzhaf-2019-web.gif)
Marsha Banzhaf
Manager of Customer Service
Remember the shortages of toilet paper and hand soap in 2020? Our country’s supply chain is still having problems. Purchasing material has become an adventure.
Like you, Dawson PPD is doing our best to work through the situation. According to Jerry Hobelman, Dawson PPD Manager of Purchasing, Facilities and Fleet, the goal is to keep enough material in stock to cover our needs and keep three construction crews busy. He says that some items are being reserved in case we need them to restore power after a storm. New construction may be delayed as we wait for deliveries.
“Coping with market interruptions is tough and getting tougher,” Hobelman explained. “We’re ordering through multiple vendors and buying items made by other manufacturers. Inventory levels are higher than normal to compensate for longer lead times.”
Let’s talk about the delays Dawson PPD is experiencing.
According to Hobelman, orders for wire used in power lines were generally filled within 14 to 16 weeks in 2020. In 2021, we were told to expect to wait 52 weeks or more. While not ideal, the wire shortages will affect mostly new construction and planned upgrades. If storms knock lines down, we make repairs and re-use the existing conductor.
Two years ago, an order for wood crossarms would be delivered approximately one week later. In November 2021, vendors were saying the wait would be 10-12 weeks.
Hobelman added that substation transformers, which help deliver power to hundreds of customers, take a long time to manufacture and ship. In 2020, it would be about 49 weeks between the order and delivery dates. In 2021, that lead time extended to 66 weeks. We’re expecting it to stretch even longer for any orders made in 2022.
In addition to delays, the cost of materials has risen. Basic economics tell us that when supply is short and demand is high, prices will climb. An example of this is conductor wire pricing. One type of wire was $0.58/foot in 2020, which increased to $1.25/foot by the end of 2021. Hobelman says that Dawson PPD is quoted prices when ordering, but vendors caution that we will be invoiced at the current cost when the wire ships.
While these shortages certainly are challenging, Dawson PPD personnel are working together. We’re using our existing inventory wisely. Our budget and finances are important. We have good relationships with multiple vendors. The bottom line is that our commitment to customers remains the same: to provide safe, reliable and affordable electricity.
OTHER NEWS
Power outage updates
This post was created to update the media and Dawson PPD's customers about power outages within Dawson PPD's territory March 13 - 15, 2019. Refresh your browser to see the most recent update. 3/15 at 11:00 a.m.: Dawson PPD's contracted after hours call center with...
Rate changes set for April 1
The Dawson PPD Board of Directors approved a $1 Distribution Charge increase for residential customers and stock wells at the February board meeting. The changes will go into effect beginning April 1. [su_table responsive="yes"] 2019 Distribution Charge Rates General...
Meet your digital energy assistants
You want to take better control of your electricity bill, but where to start? Before you replace the windows and unplug everything electric in your home, consult your digital energy assistants first. Who are these assistants? Meet SmartHub and Energy Audit. These...