![neighbors Source: stock.adobe.com neighbors Source: stock.adobe.com](https://dawsonpower.com/wp-content/uploads/2022/01/neighbors.png)
Ah, neighbors. We can’t pick them, but we can choose to keep things friendly. Dawson PPD’s Power Quality Policy can help.
This policy outlines how customers can avoid objectionable voltage and other electrical disturbances or problems that affect other customers or Dawson PPD. In other words, you are responsible if your electric service or equipment damages your neighbors’ or Dawson PPD’s property or causes injury to others. Some things to be mindful of:
- Improperly installed equipment, or equipment that is malfunctioning or fails to meet the power quality standards outlined in Dawson PPD’s policy.
- For example, a generator that is not properly connected could back feed onto power lines and cause damage to equipment. Dawson PPD offers a transfer switch rebate to help you ensure that everything is safely connected before you run your generator.
- Any injury caused to others by improperly installed equipment, malfunctioning equipment or by failing to meet the power quality standard outlined.
- For example, a solar panel could back feed onto power lines if not properly installed. This could cause shock or electrocution to you or another person.
OTHER NEWS
Are you on the correct rate?
General Service Rate (code 11) or Small Power Rate (code 4): For homes heated by natural gas furnaces or propane heaters that do not use heat pumps. General Service - Electric Heat Rate or Small Power - Electric Heat (code 12 or 14): For homes that use 10 kilowatts or...
Do you use life sustaining medical equipment at home? Please notify us!
Dawson PPD can designate accounts of customers that have life sustaining medical equipment in use, such as an oxygen concentrator or infant monitoring for a premature baby. This information is used for notification of planned power outages for maintenance or line...
Lightning arrestors
Summer storms have the potential to wreak havoc on power lines and substations with lightning contact. By using a protective device called a lightning arrestor, that potential is minimized. A lightning arrestor provides a path to ground for over-voltages caused by...