The steps to restoring power
When a major outage occurs, our crews restore service to the greatest number of people in the shortest time possible – until everyone has power.
- High-Voltage Transmission Lines These lines carry large amounts of electricity. They rarely fail but must be repaired first.
- Distribution SubstationsCrews inspect substations, which can serve hundreds or thousands of people.
- Main Distribution LinesMain lines serve essential facilities like nursing homes and larger communities.
- Individual Homes and BusinessesAfter main line repairs are complete, we repair lines that serve individual homes and businesses.
OTHER NEWS
Are you on the correct rate?
General Service Rate (code 11) or Small Power Rate (code 4): For homes heated by natural gas furnaces or propane heaters that do not use heat pumps. General Service - Electric Heat Rate or Small Power - Electric Heat (code 12 or 14): For homes that use 10 kilowatts or...
Do you use life sustaining medical equipment at home? Please notify us!
Dawson PPD can designate accounts of customers that have life sustaining medical equipment in use, such as an oxygen concentrator or infant monitoring for a premature baby. This information is used for notification of planned power outages for maintenance or line...
Lightning arrestors
Summer storms have the potential to wreak havoc on power lines and substations with lightning contact. By using a protective device called a lightning arrestor, that potential is minimized. A lightning arrestor provides a path to ground for over-voltages caused by...