The steps to restoring power
When a major outage occurs, our crews restore service to the greatest number of people in the shortest time possible – until everyone has power.
- High-Voltage Transmission Lines These lines carry large amounts of electricity. They rarely fail but must be repaired first.
- Distribution SubstationsCrews inspect substations, which can serve hundreds or thousands of people.
- Main Distribution LinesMain lines serve essential facilities like nursing homes and larger communities.
- Individual Homes and BusinessesAfter main line repairs are complete, we repair lines that serve individual homes and businesses.
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