The steps to restoring power
When a major outage occurs, our crews restore service to the greatest number of people in the shortest time possible – until everyone has power.
- High-Voltage Transmission Lines These lines carry large amounts of electricity. They rarely fail but must be repaired first.
- Distribution SubstationsCrews inspect substations, which can serve hundreds or thousands of people.
- Main Distribution LinesMain lines serve essential facilities like nursing homes and larger communities.
- Individual Homes and BusinessesAfter main line repairs are complete, we repair lines that serve individual homes and businesses.
OTHER NEWS
Policy update to service fees
At the October Board Meeting, an update was passed on the Customer Policy 213: Listing of Current Charges. Some key changes: Meter reading charge - $55 Non-payment reconnect during business hours - $100 Non-payment reconnect after business hours - $150 Returned...
Mapping legend Ron Teten retires
Ron Teten is a real legend. For the past 19 years, Teten has led Dawson PPD into the world of intelligent, digital mapping. His next destination? Retirement. “It’s been a good learning experience at Dawson PPD,” Teten said. “I’ve enjoyed working with the employees....
A heart to heart with Connie Hird
Relationships are the heart of customer service. And Connie Hird has heart. After 39 years of service, Hird has chosen to retire. Hird was hired as a Consumer Accounting Clerk in 1981 after her father told her about the open position. “My dad, Virgil Coryell, knew it...